Delivery

Please allow up to 14 working days for UK delivery and up to 20 days for Europe and the rest of the World, although we endeavour to despatch our items for arrival within 3-5 days. Please note certain items delivery dates will be confirmed once the order has been placed, this is particularly in the case of food orders.

Returns Policy

We are happy to exchange or refund if you are not entirely satisfied with our products. You may return them to us within 14 days of receipt. Please return item(s) with proof of purchase, in perfect condition. Please note this does not include any food orders.

Making Returns

Please contact us to arrange any returns at:

The Pamper Hamper Company
C/O Ocean Blue Media
Office 12, 26 Commercial Road
Poole
BH14 0JR

Your Right To Cancel

You may normally cancel your order for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Payment and Taxes

We accept online payment in a secure environment by credit card via PayPal. We currently accept Visa, Mastercard, Delta, Switch, Visa Electron, American Express, Solo, Maestro and JCB. All transactions are shown in £ sterling.

Prices quoted on this website are in £ pounds sterling and inclusive of UK sales tax (VAT). If your order is being despatched to a destination outside the European Community (EC) then your sales tax will be zero. If your order is being sent to a member state of the EC then the selling price will include VAT at the current rate. The current rate of VAT is 15%. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

Our Registered Address:

The Pamper Hamper Company
C/O Ocean Blue Media
Office 12, 26 Commercial Road
Poole
BH14 0JR

Information we need from you - Privacy Policy

Upon placing an order, we need your name, address, telephone number, e-mail address, credit / debit card number, expiry date and issue number.

How we use the information

We will use the information provided to:

- confirm the receipt of your order, process and inform you of dispatch procedures.
- inform you of future developments, new services, special offers and promotions.

Safety and Security

All our transactions are placed using Paypal, we do not save any credit card information to our database. To recognise when your data is secure you will be see a small padlock appear at the bottom of your browser window.

In accordance with the Data Protection Acts of 1984 we follow strict security procedures in how we store and disclose information.

Payment Information

We accept online payments in a secure environment by credit card or cheque. We currently accept Visa, Mastercard, American Express, Delta, Switch, Visa Electron, Solo, Maestro and JCB.

All transactions are in £ pounds sterling.

VAT & Duty

Prices on the site are quoted in £ pounds sterling and are inclusive of UK sales tax (VAT) where appropriate. The current rate of VAT is 15%.
If your order is being despatched outside of the European Community (EC) then your sales tax will be zero. If your order is being sent to a member state of the EC then your invoice will include VAT at 15%.

Contact Us

If you would like to contact us, please do so by:

E-mail: contact@pamperhampercompany.co.uk

The Pamper Hamper Company
C/O Ocean Blue Media
Office 12, 26 Commercial Road
Poole
BH14 0JR